Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 289 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) spreading gossip (d) finding a middle way
2. 2.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) name-calling (d) focusing on the problem
3. 3.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
5. 5.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
6. 6.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
7. 7.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) walking off in anger (d) saying “I feel…”
8. 8.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
10. 10.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
12. 12.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
13. 13.True or false: “shouting back” helps solve a conflict. (a) False (b) True
14. 14.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
15. 15.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) focusing on the problem (d) bringing up old fights
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
17. 17.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) listening without blame (d) name-calling
18. 18.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
20. 20.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
21. 21.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
23. 23.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
24. 24.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) focusing on the problem (d) name-calling
26. 26.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
27. 27.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 1 (d) step 2
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
30. 30.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) taking sides at once
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
32. 32.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
33. 33.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
34. 34.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
35. 35.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
37. 37.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
38. 38.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) saying “I feel…” (d) shouting back
39. 39.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) finding a middle way (d) taking sides at once
40. 40.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down

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