Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 30 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
2. 2.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
3. 3.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
4. 4.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
5. 5.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
6. 6.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
7. 7.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
8. 8.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
9. 9.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
11. 11.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
12. 12.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
15. 15.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
16. 16.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) shouting back (d) name-calling
18. 18.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
19. 19.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) focusing on the problem (d) using a calm voice
20. 20.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
21. 21.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) name-calling (d) apologising sincerely
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
23. 23.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
24. 24.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
27. 27.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
30. 30.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) finding a middle way (d) saying “I feel…”
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) taking sides at once (d) walking off in anger
33. 33.True or false: “name-calling” makes a conflict worse. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
35. 35.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) saying “I feel…” (d) spreading gossip
36. 36.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “Stop being silly!”
37. 37.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
38. 38.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
39. 39.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) bringing up old fights (d) walking off in anger
40. 40.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it

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