Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 292 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) using a calm voice (d) saying “I feel…”
2. 2.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
3. 3.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) shouting back (d) bringing up old fights
4. 4.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
5. 5.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
6. 6.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
7. 7.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
9. 9.Which of these helps solve a conflict? (a) shouting back (b) finding a middle way (c) taking sides at once (d) bringing up old fights
10. 10.True or false: “name-calling” helps solve a conflict. (a) True (b) False
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
12. 12.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
13. 13.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
14. 14.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) using a calm voice
15. 15.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 2 (d) step 3
16. 16.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
18. 18.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
19. 19.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) focusing on the problem (d) saying “I feel…”
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) saying “I feel…” (d) taking sides at once
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) saying “I feel…” (d) shouting back
22. 22.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
23. 23.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
24. 24.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
25. 25.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
26. 26.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
27. 27.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
29. 29.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) listening without blame (d) focusing on the problem
30. 30.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
31. 31.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
32. 32.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
35. 35.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) using a calm voice (d) focusing on the problem
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
37. 37.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
38. 38.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) focusing on the problem (d) shouting back
40. 40.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it

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