Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 295 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
2. 2.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
3. 3.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
6. 6.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) name-calling (d) saying “I feel…”
7. 7.Which of these helps solve a conflict? (a) name-calling (b) focusing on the problem (c) shouting back (d) spreading gossip
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
9. 9.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
10. 10.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) using a calm voice
11. 11.True or false: “shouting back” makes a conflict worse. (a) False (b) True
12. 12.Which of these makes a conflict worse? (a) saying “I feel…” (b) bringing up old fights (c) listening without blame (d) apologising sincerely
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
14. 14.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) using a calm voice (d) finding a middle way
15. 15.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
17. 17.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
18. 18.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
20. 20.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
21. 21.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
23. 23.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
24. 24.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
25. 25.Which of these helps solve a conflict? (a) apologising sincerely (b) bringing up old fights (c) taking sides at once (d) shouting back
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) listening without blame (d) finding a middle way
27. 27.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
30. 30.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) apologising sincerely (d) taking sides at once
31. 31.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) saying “I feel…” (d) spreading gossip
32. 32.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
33. 33.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
37. 37.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) shouting back (d) using a calm voice
38. 38.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) shouting back (d) bringing up old fights
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

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