Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 297 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) taking sides at once (d) apologising sincerely
2. 2.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) shouting back (d) bringing up old fights
3. 3.Which of these helps solve a conflict? (a) using a calm voice (b) spreading gossip (c) taking sides at once (d) shouting back
4. 4.True or false: “name-calling” makes a conflict worse. (a) False (b) True
5. 5.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
6. 6.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) finding a middle way (d) taking sides at once
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
13. 13.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 2 (d) step 4
15. 15.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
16. 16.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) using a calm voice (d) taking sides at once
17. 17.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) focusing on the problem (d) finding a middle way
18. 18.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
20. 20.Which of these helps solve a conflict? (a) focusing on the problem (b) taking sides at once (c) walking off in anger (d) spreading gossip
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
22. 22.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
24. 24.True or false: “name-calling” helps solve a conflict. (a) True (b) False
25. 25.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
27. 27.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) listening without blame (d) spreading gossip
29. 29.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
30. 30.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
32. 32.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “I don’t care.”
33. 33.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
34. 34.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
35. 35.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
37. 37.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
38. 38.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
39. 39.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
40. 40.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan

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