Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 300 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) apologising sincerely
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
5. 5.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
6. 6.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) taking sides at once (d) shouting back
8. 8.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
9. 9.Which of these makes a conflict worse? (a) saying “I feel…” (b) shouting back (c) apologising sincerely (d) focusing on the problem
10. 10.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
11. 11.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) the leader picks alone (d) scrap the project
13. 13.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) finding a middle way (d) focusing on the problem
14. 14.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) name-calling (d) focusing on the problem
15. 15.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) taking sides at once (d) saying “I feel…”
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) finding a middle way
19. 19.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
21. 21.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 3 (d) step 2
23. 23.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
26. 26.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 2 (d) step 1
27. 27.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
29. 29.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
30. 30.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
31. 31.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
32. 32.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) focusing on the problem (d) saying “I feel…”
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
36. 36.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) finding a middle way (d) walking off in anger
37. 37.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) shouting back (d) listening without blame
38. 38.Which of these makes a conflict worse? (a) taking sides at once (b) finding a middle way (c) apologising sincerely (d) listening without blame
39. 39.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) shouting back
40. 40.Which of these makes a conflict worse? (a) apologising sincerely (b) walking off in anger (c) using a calm voice (d) focusing on the problem

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