Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 305 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) apologising sincerely (d) focusing on the problem
2. 2.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
4. 4.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
7. 7.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
8. 8.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
9. 9.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
10. 10.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) spreading gossip (d) saying “I feel…”
11. 11.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
12. 12.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
13. 13.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
14. 14.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) bringing up old fights (d) shouting back
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
16. 16.True or false: “name-calling” helps solve a conflict. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
19. 19.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
20. 20.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) apologising sincerely (d) bringing up old fights
21. 21.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
22. 22.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
23. 23.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) using a calm voice (d) focusing on the problem
25. 25.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
27. 27.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
29. 29.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
30. 30.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) listening without blame (d) saying “I feel…”
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
32. 32.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
36. 36.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
37. 37.Which of these helps solve a conflict? (a) bringing up old fights (b) listening without blame (c) taking sides at once (d) spreading gossip
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) focusing on the problem (d) shouting back
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
40. 40.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it

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