Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 306 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) spreading gossip (d) using a calm voice
2. 2.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
3. 3.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
4. 4.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
5. 5.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
6. 6.Which of these makes a conflict worse? (a) spreading gossip (b) finding a middle way (c) apologising sincerely (d) saying “I feel…”
7. 7.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
8. 8.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
10. 10.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
11. 11.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) saying “I feel…” (d) taking sides at once
12. 12.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 1 (d) step 2
13. 13.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
14. 14.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
16. 16.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
17. 17.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
18. 18.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) taking sides at once (d) apologising sincerely
21. 21.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
22. 22.Which of these makes a conflict worse? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) bringing up old fights
23. 23.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
25. 25.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) using a calm voice (d) apologising sincerely
27. 27.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) focusing on the problem (d) walking off in anger
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
30. 30.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
31. 31.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
32. 32.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 3 (d) step 4
33. 33.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
34. 34.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
36. 36.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
38. 38.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
39. 39.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) taking sides at once (d) name-calling
40. 40.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2

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