Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 308 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) using a calm voice (d) walking off in anger
2. 2.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
4. 4.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
5. 5.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
6. 6.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
7. 7.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
9. 9.True or false: “shouting back” helps solve a conflict. (a) False (b) True
10. 10.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
12. 12.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
13. 13.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
14. 14.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
17. 17.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) bringing up old fights (d) name-calling
18. 18.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
20. 20.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
22. 22.Which of these makes a conflict worse? (a) listening without blame (b) spreading gossip (c) apologising sincerely (d) focusing on the problem
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
24. 24.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
25. 25.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
30. 30.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) bringing up old fights (d) walking off in anger
31. 31.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
32. 32.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
33. 33.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) finding a middle way (d) spreading gossip
35. 35.Which of these helps solve a conflict? (a) focusing on the problem (b) spreading gossip (c) name-calling (d) bringing up old fights
36. 36.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
38. 38.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
39. 39.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) walking off in anger (d) using a calm voice
40. 40.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2

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