Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 319 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
2. 2.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
3. 3.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
4. 4.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
5. 5.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) focusing on the problem (d) saying “I feel…”
9. 9.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 4 (d) step 3
11. 11.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) bringing up old fights (d) listening without blame
12. 12.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
14. 14.True or false: “shouting back” helps solve a conflict. (a) True (b) False
15. 15.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
19. 19.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
21. 21.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
22. 22.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
23. 23.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) spreading gossip (d) saying “I feel…”
24. 24.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
25. 25.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
26. 26.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
27. 27.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
30. 30.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
31. 31.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) focusing on the problem (d) finding a middle way
32. 32.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) apologising sincerely (d) listening without blame
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
34. 34.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
36. 36.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) saying “I feel…”
37. 37.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) spreading gossip (d) using a calm voice
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) finding a middle way (d) apologising sincerely
40. 40.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False

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