Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 330 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) finding a middle way (d) focusing on the problem
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
3. 3.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) name-calling (d) taking sides at once
4. 4.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
5. 5.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
7. 7.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) spreading gossip (d) using a calm voice
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 3 (d) step 2
9. 9.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
10. 10.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
11. 11.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
12. 12.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
14. 14.True or false: “shouting back” makes a conflict worse. (a) True (b) False
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) listening without blame (d) using a calm voice
17. 17.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
18. 18.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) focusing on the problem (d) bringing up old fights
20. 20.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) spreading gossip (d) shouting back
21. 21.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
22. 22.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) bringing up old fights (d) spreading gossip
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
25. 25.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
29. 29.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) shouting back (d) finding a middle way
30. 30.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
31. 31.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
33. 33.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
34. 34.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 4 (d) step 3
35. 35.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
36. 36.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
38. 38.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) listening without blame (d) spreading gossip
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
40. 40.True or false: “listening without blame” helps solve a conflict. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students