Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 333 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
2. 2.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
3. 3.True or false: “name-calling” helps solve a conflict. (a) True (b) False
4. 4.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 3 (d) step 2
5. 5.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
7. 7.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
8. 8.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
9. 9.Which of these helps solve a conflict? (a) walking off in anger (b) focusing on the problem (c) taking sides at once (d) bringing up old fights
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
11. 11.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
12. 12.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) bringing up old fights (d) focusing on the problem
13. 13.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
14. 14.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 3 (d) step 4
15. 15.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to find who to blame (d) to waste time
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) saying “I feel…” (d) shouting back
17. 17.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) spreading gossip (d) shouting back
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
20. 20.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
24. 24.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
26. 26.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
27. 27.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) taking sides at once (d) finding a middle way
29. 29.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
30. 30.Which of these helps solve a conflict? (a) finding a middle way (b) spreading gossip (c) bringing up old fights (d) shouting back
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
32. 32.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) walking off in anger
34. 34.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) saying “I feel…” (d) spreading gossip
35. 35.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
36. 36.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
37. 37.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
39. 39.Which of these helps solve a conflict? (a) spreading gossip (b) listening without blame (c) taking sides at once (d) bringing up old fights
40. 40.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) apologising sincerely

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students