Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 334 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
2. 2.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
3. 3.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
4. 4.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
5. 5.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) shouting back (d) finding a middle way
6. 6.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
7. 7.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
8. 8.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 3 (d) step 1
9. 9.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
10. 10.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
11. 11.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) shouting back (d) listening without blame
12. 12.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) spreading gossip (d) name-calling
13. 13.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 2 (d) step 4
14. 14.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) saying “I feel…” (d) walking off in anger
16. 16.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”
17. 17.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
18. 18.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) walking off in anger (d) focusing on the problem
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) saying “I feel…” (d) focusing on the problem
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) walking off in anger (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
23. 23.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
25. 25.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
26. 26.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) focusing on the problem (d) taking sides at once
27. 27.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) saying “I feel…” (d) shouting back
28. 28.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
29. 29.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
30. 30.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
31. 31.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) using a calm voice (d) taking sides at once
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
35. 35.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) finding a middle way (d) name-calling
37. 37.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
38. 38.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
40. 40.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse

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