Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 34 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
2. 2.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 4 (d) step 1
3. 3.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 4 (d) step 3
4. 4.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) finding a middle way
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
6. 6.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
7. 7.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) using a calm voice (d) listening without blame
8. 8.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
9. 9.True or false: “shouting back” helps solve a conflict. (a) True (b) False
10. 10.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
12. 12.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
14. 14.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
15. 15.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) ignore them (d) pick a winner fast
18. 18.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) apologising sincerely
19. 19.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) focusing on the problem (d) using a calm voice
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 2 (d) step 3
21. 21.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
22. 22.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) walking off in anger
23. 23.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
24. 24.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) walking off in anger
25. 25.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
26. 26.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
27. 27.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 2 (d) step 1
28. 28.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) name-calling (d) taking sides at once
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
30. 30.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
32. 32.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
33. 33.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) listening without blame (d) taking sides at once
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) walking off in anger (d) bringing up old fights
35. 35.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 4 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
37. 37.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) spreading gossip (d) taking sides at once
38. 38.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) saying “I feel…” (d) focusing on the problem
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
40. 40.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) finding a middle way (d) focusing on the problem

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students