Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 340 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
3. 3.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) apologising sincerely (d) shouting back
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
5. 5.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) finding a middle way (d) spreading gossip
6. 6.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
7. 7.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
9. 9.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
10. 10.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) finding a middle way (d) name-calling
11. 11.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) finding a middle way
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
15. 15.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
16. 16.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) walking off in anger (d) name-calling
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
18. 18.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
21. 21.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) shouting back (d) using a calm voice
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) finding a middle way (d) name-calling
23. 23.True or false: “name-calling” helps solve a conflict. (a) True (b) False
24. 24.True or false: “shouting back” helps solve a conflict. (a) False (b) True
25. 25.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
27. 27.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
28. 28.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) bringing up old fights (d) apologising sincerely
29. 29.Which of these makes a conflict worse? (a) using a calm voice (b) bringing up old fights (c) focusing on the problem (d) listening without blame
30. 30.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
31. 31.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
32. 32.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
34. 34.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) apologising sincerely (d) finding a middle way
35. 35.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
36. 36.True or false: “name-calling” makes a conflict worse. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
38. 38.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
39. 39.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1

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