Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 343 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
2. 2.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 4 (d) step 3
4. 4.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) name-calling (d) taking sides at once
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
7. 7.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
8. 8.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
9. 9.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
10. 10.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 3 (d) step 1
11. 11.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
12. 12.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
13. 13.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
14. 14.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
15. 15.True or false: “name-calling” helps solve a conflict. (a) False (b) True
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
17. 17.Which of these makes a conflict worse? (a) taking sides at once (b) focusing on the problem (c) saying “I feel…” (d) listening without blame
18. 18.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
19. 19.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) focusing on the problem
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
21. 21.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
24. 24.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) using a calm voice (d) apologising sincerely
26. 26.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) shouting back (d) spreading gossip
27. 27.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
29. 29.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
31. 31.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
32. 32.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 1 (d) step 2
33. 33.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) using a calm voice (d) bringing up old fights
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
35. 35.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
37. 37.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) using a calm voice (d) taking sides at once
38. 38.True or false: “shouting back” helps solve a conflict. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
40. 40.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) name-calling (d) focusing on the problem

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