Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 347 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
2. 2.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) using a calm voice (d) listening without blame
4. 4.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) walking off in anger (d) apologising sincerely
5. 5.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
6. 6.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) using a calm voice (d) taking sides at once
7. 7.Which of these makes a conflict worse? (a) bringing up old fights (b) using a calm voice (c) finding a middle way (d) focusing on the problem
8. 8.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
9. 9.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
10. 10.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) saying “I feel…”
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
12. 12.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) name-calling (d) focusing on the problem
13. 13.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
15. 15.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
16. 16.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
17. 17.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
18. 18.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 4 (d) step 3
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
20. 20.Which of these makes a conflict worse? (a) spreading gossip (b) listening without blame (c) finding a middle way (d) saying “I feel…”
21. 21.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) taking sides at once (d) focusing on the problem
22. 22.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) name-calling (d) saying “I feel…”
23. 23.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) finding a middle way (d) walking off in anger
24. 24.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
25. 25.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
26. 26.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
27. 27.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
28. 28.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) walking off in anger (d) apologising sincerely
29. 29.True or false: “name-calling” makes a conflict worse. (a) True (b) False
30. 30.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
32. 32.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) using a calm voice (d) listening without blame
34. 34.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
35. 35.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
36. 36.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) name-calling (d) bringing up old fights
37. 37.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
38. 38.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse

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