Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 348 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
2. 2.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) focusing on the problem (d) walking off in anger
3. 3.True or false: “name-calling” helps solve a conflict. (a) True (b) False
4. 4.Which of these makes a conflict worse? (a) apologising sincerely (b) taking sides at once (c) focusing on the problem (d) finding a middle way
5. 5.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
7. 7.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
8. 8.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a winner and loser (d) with a fight
9. 9.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
10. 10.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
12. 12.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) spreading gossip (d) bringing up old fights
13. 13.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) taking sides at once (d) finding a middle way
14. 14.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 2 (d) step 3
15. 15.Which of these helps solve a conflict? (a) listening without blame (b) name-calling (c) spreading gossip (d) shouting back
16. 16.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
17. 17.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) spreading gossip
19. 19.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) focusing on the problem (d) name-calling
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
21. 21.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
22. 22.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
23. 23.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
24. 24.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
25. 25.Which of these helps solve a conflict? (a) name-calling (b) finding a middle way (c) taking sides at once (d) bringing up old fights
26. 26.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
27. 27.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) using a calm voice (d) apologising sincerely
29. 29.Which of these makes a conflict worse? (a) spreading gossip (b) finding a middle way (c) saying “I feel…” (d) focusing on the problem
30. 30.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
32. 32.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
33. 33.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 2 (d) step 1
34. 34.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
35. 35.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) name-calling (d) taking sides at once
36. 36.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
38. 38.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) bringing up old fights
39. 39.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
40. 40.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse

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