Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 359 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to find who to blame (d) to pick a winner
2. 2.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
3. 3.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) bringing up old fights (d) saying “I feel…”
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
6. 6.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
7. 7.Which of these makes a conflict worse? (a) focusing on the problem (b) bringing up old fights (c) saying “I feel…” (d) listening without blame
8. 8.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) walking off in anger (d) name-calling
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
10. 10.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
11. 11.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) walking off in anger (d) taking sides at once
12. 12.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
14. 14.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
16. 16.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
17. 17.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
18. 18.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 4 (d) step 3
19. 19.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a winner and loser (d) with a fight
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
21. 21.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
22. 22.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
23. 23.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 2 (d) step 4
25. 25.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
26. 26.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
27. 27.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) taking sides at once (d) listening without blame
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
30. 30.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 2 (d) step 3
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
33. 33.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
35. 35.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
36. 36.True or false: “name-calling” helps solve a conflict. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) finding a middle way (d) walking off in anger
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
39. 39.Which of these helps solve a conflict? (a) using a calm voice (b) taking sides at once (c) spreading gossip (d) walking off in anger
40. 40.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) apologising sincerely (d) walking off in anger

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