Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 361 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) bringing up old fights (d) saying “I feel…”
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) using a calm voice (d) walking off in anger
5. 5.True or false: “shouting back” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) saying “I feel…” (d) finding a middle way
8. 8.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
9. 9.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) apologising sincerely (d) spreading gossip
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
11. 11.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) ignore them (d) take a vote at once
13. 13.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) apologising sincerely (d) focusing on the problem
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) walking off in anger
16. 16.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) apologising sincerely (d) shouting back
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
18. 18.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
20. 20.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
21. 21.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
23. 23.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
25. 25.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) focusing on the problem (d) name-calling
26. 26.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
27. 27.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
29. 29.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 4 (d) step 3
30. 30.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
31. 31.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
33. 33.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) shouting back (d) listening without blame
34. 34.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
35. 35.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
36. 36.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
37. 37.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) finding a middle way (d) listening without blame
38. 38.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) shouting back (d) listening without blame
39. 39.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
40. 40.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3

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