Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 362 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
2. 2.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
4. 4.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
5. 5.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) shouting back (d) saying “I feel…”
6. 6.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) walking off in anger (d) apologising sincerely
7. 7.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) spreading gossip (d) focusing on the problem
8. 8.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to find who to blame (d) to waste time
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
10. 10.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) bringing up old fights (d) spreading gossip
11. 11.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) bringing up old fights (d) apologising sincerely
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
14. 14.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
15. 15.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) listening without blame (d) taking sides at once
16. 16.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
17. 17.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
19. 19.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
20. 20.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) finding a middle way (d) name-calling
21. 21.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 1 (d) step 3
23. 23.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
25. 25.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
26. 26.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) saying “I feel…” (d) using a calm voice
27. 27.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
29. 29.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
30. 30.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) spreading gossip (d) focusing on the problem
31. 31.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
32. 32.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
33. 33.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
34. 34.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
35. 35.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
36. 36.Which of these makes a conflict worse? (a) focusing on the problem (b) spreading gossip (c) saying “I feel…” (d) listening without blame
37. 37.True or false: “name-calling” makes a conflict worse. (a) False (b) True
38. 38.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 2 (d) step 4
40. 40.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students