Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 364 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
3. 3.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) saying “I feel…” (d) shouting back
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
6. 6.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
7. 7.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
8. 8.Which of these helps solve a conflict? (a) finding a middle way (b) bringing up old fights (c) name-calling (d) taking sides at once
9. 9.True or false: “shouting back” helps solve a conflict. (a) False (b) True
10. 10.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
11. 11.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
12. 12.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
14. 14.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) spreading gossip (d) focusing on the problem
15. 15.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
16. 16.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
17. 17.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) saying “I feel…” (d) walking off in anger
18. 18.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) finding a middle way (d) shouting back
19. 19.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) bringing up old fights (d) using a calm voice
20. 20.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) apologising sincerely (d) walking off in anger
21. 21.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
23. 23.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) using a calm voice (d) shouting back
24. 24.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
25. 25.Which of these makes a conflict worse? (a) listening without blame (b) taking sides at once (c) focusing on the problem (d) saying “I feel…”
26. 26.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
28. 28.Which of these helps solve a conflict? (a) focusing on the problem (b) shouting back (c) walking off in anger (d) name-calling
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) using a calm voice (d) listening without blame
30. 30.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
31. 31.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
33. 33.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
35. 35.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
36. 36.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) shouting back (d) listening without blame
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
39. 39.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes

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