Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 366 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
2. 2.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) taking sides at once (d) finding a middle way
3. 3.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
4. 4.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
5. 5.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
6. 6.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
8. 8.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
9. 9.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) name-calling (d) apologising sincerely
10. 10.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) spreading gossip (d) focusing on the problem
11. 11.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
12. 12.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
13. 13.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
14. 14.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
15. 15.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
16. 16.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) bringing up old fights (d) focusing on the problem
18. 18.True or false: “shouting back” helps solve a conflict. (a) True (b) False
19. 19.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) shouting back (d) using a calm voice
20. 20.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
21. 21.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
23. 23.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) saying “I feel…” (d) using a calm voice
24. 24.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) listening without blame (d) name-calling
25. 25.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
26. 26.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) apologising sincerely (d) walking off in anger
27. 27.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with a fight (d) with silence
28. 28.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
29. 29.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) finding a middle way
30. 30.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
34. 34.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) bringing up old fights
35. 35.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
36. 36.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) using a calm voice (d) spreading gossip
37. 37.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) listening without blame (d) shouting back
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
39. 39.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak

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