Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 373 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
2. 2.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) listening without blame (d) focusing on the problem
3. 3.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
4. 4.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) name-calling (d) saying “I feel…”
7. 7.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
8. 8.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
9. 9.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
10. 10.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
11. 11.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
12. 12.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) taking sides at once (d) using a calm voice
14. 14.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
15. 15.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
17. 17.Which of these helps solve a conflict? (a) name-calling (b) finding a middle way (c) shouting back (d) taking sides at once
18. 18.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
21. 21.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
22. 22.Which of these helps solve a conflict? (a) focusing on the problem (b) spreading gossip (c) walking off in anger (d) taking sides at once
23. 23.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
24. 24.Which of these helps solve a conflict? (a) walking off in anger (b) apologising sincerely (c) spreading gossip (d) shouting back
25. 25.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) shouting back (d) bringing up old fights
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
27. 27.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) listening without blame (d) walking off in anger
28. 28.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
30. 30.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
31. 31.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
32. 32.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
33. 33.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
34. 34.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
35. 35.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
36. 36.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
37. 37.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
38. 38.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) bringing up old fights (d) focusing on the problem
39. 39.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 3 (d) step 4
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) shouting back (d) saying “I feel…”

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