Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 375 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
2. 2.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
3. 3.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.True or false: “name-calling” makes a conflict worse. (a) False (b) True
7. 7.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) bringing up old fights
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) finding a middle way (d) saying “I feel…”
9. 9.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 4 (d) step 3
12. 12.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) listening without blame (d) shouting back
13. 13.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) using a calm voice
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) walking off in anger
15. 15.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) spreading gossip (d) bringing up old fights
16. 16.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
17. 17.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) apologising sincerely
18. 18.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) bringing up old fights
20. 20.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
21. 21.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) saying “I feel…”
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
23. 23.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
24. 24.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) focusing on the problem (d) taking sides at once
25. 25.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) shouting back (d) walking off in anger
26. 26.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) shouting back (d) focusing on the problem
28. 28.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
29. 29.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
30. 30.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
31. 31.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
33. 33.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
34. 34.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
36. 36.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
38. 38.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
40. 40.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options

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