Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 376 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) saying “I feel…” (d) taking sides at once
2. 2.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
3. 3.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
4. 4.Which of these helps solve a conflict? (a) saying “I feel…” (b) name-calling (c) taking sides at once (d) spreading gossip
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) apologising sincerely (d) finding a middle way
7. 7.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
9. 9.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
10. 10.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) using a calm voice (d) finding a middle way
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 3 (d) step 4
12. 12.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) focusing on the problem (d) using a calm voice
13. 13.True or false: “name-calling” makes a conflict worse. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
17. 17.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) shouting back (d) finding a middle way
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
19. 19.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
20. 20.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) focusing on the problem (d) using a calm voice
21. 21.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) name-calling
22. 22.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) bringing up old fights (d) focusing on the problem
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 4 (d) step 1
24. 24.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
25. 25.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
26. 26.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) walking off in anger (d) listening without blame
27. 27.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
28. 28.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
29. 29.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) taking sides at once (d) finding a middle way
30. 30.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
32. 32.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
33. 33.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
34. 34.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) taking sides at once (d) name-calling
35. 35.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) focusing on the problem (d) bringing up old fights
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
37. 37.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) bringing up old fights (d) shouting back
39. 39.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
40. 40.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options

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