Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 385 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) name-calling (d) finding a middle way
2. 2.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
3. 3.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
5. 5.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) using a calm voice (d) focusing on the problem
6. 6.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
7. 7.True or false: “shouting back” makes a conflict worse. (a) False (b) True
8. 8.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to waste time (d) to find who to blame
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) saying “I feel…” (d) taking sides at once
10. 10.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
11. 11.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) listening without blame (d) bringing up old fights
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
13. 13.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
14. 14.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
15. 15.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
16. 16.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 1 (d) step 2
17. 17.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) taking sides at once
18. 18.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) listening without blame (d) focusing on the problem
19. 19.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
20. 20.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) using a calm voice (d) finding a middle way
21. 21.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
22. 22.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) finding a middle way (d) using a calm voice
24. 24.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) spreading gossip
25. 25.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) name-calling (d) finding a middle way
26. 26.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 1 (d) step 2
27. 27.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
28. 28.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) walking off in anger (d) shouting back
29. 29.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) name-calling (d) saying “I feel…”
30. 30.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
31. 31.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) bringing up old fights
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 4 (d) step 3
34. 34.True or false: “shouting back” helps solve a conflict. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) spreading gossip (d) apologising sincerely
36. 36.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
38. 38.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) spreading gossip (d) using a calm voice
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
40. 40.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) shouting back

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students