Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 388 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
2. 2.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
3. 3.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
4. 4.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
7. 7.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) shouting back (d) listening without blame
8. 8.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
9. 9.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) bringing up old fights (d) saying “I feel…”
10. 10.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
11. 11.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
12. 12.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
13. 13.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
14. 14.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) walking off in anger (d) taking sides at once
15. 15.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) bringing up old fights (d) walking off in anger
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) help them calm down (d) pick a winner fast
20. 20.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) bringing up old fights (d) apologising sincerely
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
23. 23.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) finding a middle way (d) spreading gossip
25. 25.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
27. 27.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) bringing up old fights (d) apologising sincerely
28. 28.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
29. 29.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
30. 30.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) finding a middle way (d) bringing up old fights
31. 31.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
32. 32.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
33. 33.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
34. 34.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
35. 35.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) taking sides at once (d) focusing on the problem
36. 36.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
38. 38.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
39. 39.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) focusing on the problem (d) walking off in anger
40. 40.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2

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