Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 39 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 2 (d) step 4
2. 2.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) focusing on the problem (d) using a calm voice
3. 3.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) walking off in anger (d) listening without blame
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) ignore them (d) pick a winner fast
5. 5.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) bringing up old fights (d) saying “I feel…”
6. 6.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) using a calm voice (d) focusing on the problem
7. 7.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
9. 9.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
10. 10.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
11. 11.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
13. 13.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
14. 14.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
15. 15.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) shouting back (d) name-calling
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) apologising sincerely (d) saying “I feel…”
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
18. 18.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
19. 19.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) using a calm voice (d) saying “I feel…”
21. 21.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
22. 22.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) bringing up old fights (d) taking sides at once
23. 23.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) using a calm voice (d) name-calling
27. 27.True or false: “shouting back” makes a conflict worse. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 2 (d) step 1
29. 29.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
30. 30.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
31. 31.Which of these makes a conflict worse? (a) name-calling (b) finding a middle way (c) using a calm voice (d) apologising sincerely
32. 32.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
33. 33.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
34. 34.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
35. 35.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
36. 36.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
37. 37.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) using a calm voice (d) bringing up old fights
38. 38.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
39. 39.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4
40. 40.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students