Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 404 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
2. 2.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
3. 3.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) ignore them (d) take a vote at once
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
6. 6.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) scrap the project (d) combine the best parts
8. 8.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
9. 9.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3
10. 10.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
12. 12.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) name-calling
13. 13.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) spreading gossip (d) shouting back
14. 14.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
16. 16.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
17. 17.True or false: “name-calling” helps solve a conflict. (a) False (b) True
18. 18.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
19. 19.Which of these helps solve a conflict? (a) saying “I feel…” (b) name-calling (c) spreading gossip (d) walking off in anger
20. 20.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) focusing on the problem (d) using a calm voice
22. 22.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) finding a middle way (d) walking off in anger
23. 23.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) taking sides at once (d) spreading gossip
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
25. 25.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
26. 26.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
27. 27.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) taking sides at once (d) finding a middle way
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
29. 29.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
30. 30.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 2 (d) step 1
31. 31.True or false: “shouting back” makes a conflict worse. (a) False (b) True
32. 32.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
33. 33.True or false: “shouting back” helps solve a conflict. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) saying “I feel…” (d) taking sides at once
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
36. 36.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) name-calling (d) taking sides at once
37. 37.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
38. 38.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
40. 40.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it

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