Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 414 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
2. 2.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
3. 3.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
4. 4.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) name-calling (d) listening without blame
5. 5.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) saying “I feel…” (d) shouting back
6. 6.Which of these makes a conflict worse? (a) focusing on the problem (b) shouting back (c) apologising sincerely (d) finding a middle way
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
8. 8.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) finding a middle way (d) name-calling
9. 9.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
10. 10.Which of these makes a conflict worse? (a) apologising sincerely (b) bringing up old fights (c) finding a middle way (d) using a calm voice
11. 11.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) listening without blame (d) focusing on the problem
12. 12.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
13. 13.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
14. 14.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) walking off in anger (d) spreading gossip
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
16. 16.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
17. 17.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) walking off in anger (d) focusing on the problem
18. 18.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
19. 19.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
20. 20.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
21. 21.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
22. 22.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
23. 23.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
25. 25.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
26. 26.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
27. 27.True or false: “shouting back” makes a conflict worse. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
29. 29.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
30. 30.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
31. 31.True or false: “name-calling” helps solve a conflict. (a) True (b) False
32. 32.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
34. 34.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
35. 35.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
36. 36.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) using a calm voice
37. 37.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) apologising sincerely
38. 38.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
39. 39.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students