Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 421 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) focusing on the problem (d) listening without blame
2. 2.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) taking sides at once (d) finding a middle way
3. 3.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
4. 4.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) saying “I feel…” (d) spreading gossip
5. 5.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) shouting back
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
10. 10.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) taking sides at once (d) bringing up old fights
11. 11.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) bringing up old fights (d) spreading gossip
12. 12.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
14. 14.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
15. 15.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
16. 16.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
17. 17.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
18. 18.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
19. 19.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
20. 20.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
21. 21.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
22. 22.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
23. 23.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
24. 24.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
27. 27.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
30. 30.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
31. 31.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
32. 32.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) apologising sincerely
33. 33.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
34. 34.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
35. 35.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) walking off in anger (d) taking sides at once
36. 36.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 4 (c) step 3 (d) step 2
37. 37.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
38. 38.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
39. 39.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students