Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 422 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) bringing up old fights (d) using a calm voice
2. 2.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
3. 3.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
4. 4.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 3 (d) step 1
5. 5.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) listening without blame
7. 7.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
8. 8.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) walking off in anger (d) apologising sincerely
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
11. 11.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) walking off in anger (d) apologising sincerely
13. 13.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
14. 14.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
15. 15.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) walking off in anger (d) focusing on the problem
16. 16.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) taking sides at once (d) apologising sincerely
17. 17.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
18. 18.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
19. 19.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) walking off in anger (d) finding a middle way
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) listening without blame (d) saying “I feel…”
22. 22.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) using a calm voice (d) name-calling
23. 23.Which of these makes a conflict worse? (a) apologising sincerely (b) spreading gossip (c) using a calm voice (d) finding a middle way
24. 24.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
25. 25.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
27. 27.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 4 (d) step 2
29. 29.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
30. 30.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
33. 33.Which of these helps solve a conflict? (a) saying “I feel…” (b) shouting back (c) taking sides at once (d) walking off in anger
34. 34.True or false: “shouting back” makes a conflict worse. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) apologising sincerely (d) listening without blame
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
38. 38.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students