Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 431 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) name-calling (d) listening without blame
2. 2.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
3. 3.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) listening without blame (d) taking sides at once
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
5. 5.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
8. 8.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
9. 9.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) bringing up old fights (d) focusing on the problem
10. 10.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
12. 12.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
14. 14.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) using a calm voice (d) bringing up old fights
16. 16.True or false: “shouting back” makes a conflict worse. (a) True (b) False
17. 17.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) spreading gossip (d) name-calling
18. 18.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
19. 19.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
20. 20.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) bringing up old fights (d) listening without blame
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
22. 22.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) saying “I feel…” (d) shouting back
23. 23.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) taking sides at once (d) listening without blame
25. 25.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
26. 26.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
27. 27.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
29. 29.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
30. 30.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
31. 31.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) taking sides at once (d) focusing on the problem
32. 32.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) walking off in anger (d) saying “I feel…”
33. 33.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) taking sides at once (d) apologising sincerely
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
35. 35.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
36. 36.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) focusing on the problem (d) saying “I feel…”
37. 37.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
38. 38.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
39. 39.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
40. 40.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) listening without blame (d) walking off in anger

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