Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 433 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) using a calm voice (d) saying “I feel…”
2. 2.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
3. 3.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
4. 4.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
6. 6.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) taking sides at once (d) listening without blame
7. 7.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
8. 8.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) focusing on the problem (d) listening without blame
9. 9.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
10. 10.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
11. 11.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) using a calm voice (d) bringing up old fights
12. 12.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) apologising sincerely (d) saying “I feel…”
15. 15.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
16. 16.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 4 (d) step 1
17. 17.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) walking off in anger
18. 18.True or false: “name-calling” helps solve a conflict. (a) True (b) False
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
21. 21.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
23. 23.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
24. 24.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
25. 25.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
26. 26.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
27. 27.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
28. 28.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) finding a middle way (d) saying “I feel…”
30. 30.True or false: “shouting back” helps solve a conflict. (a) True (b) False
31. 31.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) finding a middle way (d) listening without blame
32. 32.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
33. 33.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
34. 34.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
35. 35.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
37. 37.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
38. 38.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) name-calling (d) apologising sincerely
39. 39.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) using a calm voice (d) name-calling
40. 40.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) name-calling (d) apologising sincerely

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students