Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 435 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
3. 3.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
5. 5.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) name-calling (d) focusing on the problem
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
7. 7.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
11. 11.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
12. 12.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
14. 14.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
15. 15.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
16. 16.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 1 (c) step 4 (d) step 2
17. 17.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) bringing up old fights (d) name-calling
18. 18.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 2 (d) step 1
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
20. 20.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) using a calm voice
21. 21.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
22. 22.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
23. 23.Which of these makes a conflict worse? (a) taking sides at once (b) finding a middle way (c) apologising sincerely (d) listening without blame
24. 24.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
25. 25.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “I don’t care.”
26. 26.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
28. 28.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) focusing on the problem (d) listening without blame
29. 29.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
30. 30.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 1 (d) step 3
31. 31.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
33. 33.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
34. 34.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) listening without blame (d) focusing on the problem
35. 35.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
36. 36.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) using a calm voice (d) listening without blame
37. 37.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
40. 40.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students