Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 437 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) focusing on the problem (d) shouting back
2. 2.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
3. 3.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) taking sides at once (d) walking off in anger
4. 4.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
5. 5.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
7. 7.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) apologising sincerely (d) focusing on the problem
8. 8.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) bringing up old fights (d) listening without blame
10. 10.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
11. 11.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) listening without blame (d) bringing up old fights
12. 12.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
13. 13.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) using a calm voice (d) listening without blame
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
18. 18.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) finding a middle way (d) taking sides at once
19. 19.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 1 (d) step 3
21. 21.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
22. 22.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
23. 23.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
24. 24.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
25. 25.True or false: “shouting back” makes a conflict worse. (a) False (b) True
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) focusing on the problem (d) using a calm voice
27. 27.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
28. 28.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 4 (d) step 2
29. 29.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
30. 30.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
31. 31.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
32. 32.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
33. 33.True or false: “shouting back” helps solve a conflict. (a) False (b) True
34. 34.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
35. 35.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
36. 36.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
37. 37.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) using a calm voice (d) bringing up old fights
38. 38.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) bringing up old fights (d) using a calm voice
39. 39.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan

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