Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 441 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
2. 2.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
3. 3.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
4. 4.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
5. 5.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) apologising sincerely (d) spreading gossip
6. 6.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
7. 7.Which of these helps solve a conflict? (a) focusing on the problem (b) walking off in anger (c) bringing up old fights (d) taking sides at once
8. 8.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
11. 11.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
12. 12.Which of these makes a conflict worse? (a) saying “I feel…” (b) taking sides at once (c) finding a middle way (d) focusing on the problem
13. 13.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) walking off in anger (d) apologising sincerely
14. 14.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
15. 15.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
16. 16.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) finding a middle way (d) name-calling
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
18. 18.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
21. 21.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
22. 22.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
24. 24.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
25. 25.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) listening without blame (d) name-calling
28. 28.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
30. 30.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
31. 31.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
32. 32.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) spreading gossip (d) finding a middle way
33. 33.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) walking off in anger (d) using a calm voice
35. 35.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) taking sides at once (d) using a calm voice
36. 36.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
37. 37.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 2 (c) step 3 (d) step 1
38. 38.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
39. 39.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students