Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 442 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
2. 2.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
3. 3.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
4. 4.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
6. 6.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) spreading gossip (d) finding a middle way
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
8. 8.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
9. 9.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
10. 10.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
11. 11.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
12. 12.True or false: “shouting back” makes a conflict worse. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) spreading gossip (d) saying “I feel…”
14. 14.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
15. 15.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
16. 16.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) bringing up old fights (d) using a calm voice
17. 17.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 3 (d) step 4
18. 18.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 4 (d) step 3
19. 19.True or false: “name-calling” makes a conflict worse. (a) True (b) False
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 4 (d) step 1
21. 21.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) saying “I feel…” (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
23. 23.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) focusing on the problem (d) name-calling
24. 24.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
25. 25.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 4 (d) step 1
26. 26.True or false: “shouting back” helps solve a conflict. (a) True (b) False
27. 27.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
28. 28.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
30. 30.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
32. 32.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) shouting back (d) saying “I feel…”
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) shouting back (d) using a calm voice
34. 34.Which of these makes a conflict worse? (a) taking sides at once (b) saying “I feel…” (c) finding a middle way (d) using a calm voice
35. 35.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) focusing on the problem
36. 36.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) apologising sincerely (d) name-calling
37. 37.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
38. 38.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
39. 39.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) bringing up old fights (d) finding a middle way
40. 40.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) taking sides at once (d) name-calling

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students