Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 444 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
2. 2.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) shouting back (d) focusing on the problem
3. 3.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) walking off in anger
5. 5.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
6. 6.Which of these makes a conflict worse? (a) name-calling (b) saying “I feel…” (c) using a calm voice (d) focusing on the problem
7. 7.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
9. 9.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) saying “I feel…” (d) using a calm voice
10. 10.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
11. 11.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
12. 12.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
13. 13.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) bringing up old fights (d) spreading gossip
15. 15.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
16. 16.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
17. 17.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
18. 18.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
19. 19.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
20. 20.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) shouting back (d) apologising sincerely
21. 21.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
22. 22.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
24. 24.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
27. 27.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
28. 28.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) name-calling (d) shouting back
29. 29.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
31. 31.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
32. 32.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) spreading gossip (d) saying “I feel…”
33. 33.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) using a calm voice (d) bringing up old fights
34. 34.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
35. 35.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
36. 36.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
37. 37.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
38. 38.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
39. 39.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) taking sides at once (d) bringing up old fights
40. 40.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) apologising sincerely (d) spreading gossip

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