Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 449 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) spreading gossip (d) saying “I feel…”
2. 2.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) apologising sincerely (d) walking off in anger
3. 3.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
4. 4.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) shouting back (d) finding a middle way
5. 5.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
6. 6.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) saying “I feel…”
7. 7.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
8. 8.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 4 (d) step 3
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.Which of these makes a conflict worse? (a) taking sides at once (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
11. 11.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) using a calm voice (d) focusing on the problem
13. 13.True or false: “name-calling” makes a conflict worse. (a) False (b) True
14. 14.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
19. 19.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
20. 20.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
21. 21.Which of these makes a conflict worse? (a) finding a middle way (b) bringing up old fights (c) focusing on the problem (d) apologising sincerely
22. 22.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) listening without blame (d) name-calling
24. 24.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
25. 25.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
26. 26.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) spreading gossip (d) taking sides at once
27. 27.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
28. 28.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
29. 29.True or false: “shouting back” helps solve a conflict. (a) False (b) True
30. 30.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) shouting back (d) focusing on the problem
33. 33.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
35. 35.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) name-calling (d) apologising sincerely
36. 36.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
37. 37.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
38. 38.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
39. 39.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) listening without blame
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3

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