Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 45 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
2. 2.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
3. 3.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
4. 4.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) bringing up old fights (d) walking off in anger
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
6. 6.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) taking sides at once (d) name-calling
7. 7.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
8. 8.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
9. 9.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
11. 11.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) bringing up old fights (d) name-calling
12. 12.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
13. 13.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
15. 15.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 3 (d) step 2
16. 16.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
18. 18.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) listening without blame (d) spreading gossip
19. 19.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) using a calm voice (d) apologising sincerely
21. 21.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
23. 23.Which of these makes a conflict worse? (a) walking off in anger (b) saying “I feel…” (c) finding a middle way (d) listening without blame
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
25. 25.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
26. 26.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) taking sides at once (d) shouting back
27. 27.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
29. 29.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
30. 30.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) finding a middle way
31. 31.Which of these helps solve a conflict? (a) finding a middle way (b) name-calling (c) taking sides at once (d) walking off in anger
32. 32.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) name-calling (d) apologising sincerely
33. 33.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
34. 34.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) taking sides at once
35. 35.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
36. 36.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) taking sides at once (d) bringing up old fights
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 2 (d) step 1
38. 38.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) listening without blame (d) name-calling
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
40. 40.True or false: “listening without blame” makes a conflict worse. (a) True (b) False

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