Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 452 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
2. 2.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
3. 3.Which of these helps solve a conflict? (a) using a calm voice (b) spreading gossip (c) walking off in anger (d) bringing up old fights
4. 4.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
6. 6.Which of these helps solve a conflict? (a) focusing on the problem (b) name-calling (c) taking sides at once (d) shouting back
7. 7.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) name-calling (d) taking sides at once
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
9. 9.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
10. 10.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) apologising sincerely (d) walking off in anger
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
12. 12.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
13. 13.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
14. 14.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) walking off in anger (d) finding a middle way
15. 15.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
16. 16.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
17. 17.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) listening without blame
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
19. 19.Which of these helps solve a conflict? (a) apologising sincerely (b) walking off in anger (c) bringing up old fights (d) spreading gossip
20. 20.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
21. 21.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
22. 22.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
23. 23.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
25. 25.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
26. 26.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) bringing up old fights (d) spreading gossip
27. 27.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
29. 29.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
30. 30.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) taking sides at once (d) saying “I feel…”
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
32. 32.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
33. 33.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) listening without blame (d) using a calm voice
35. 35.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
36. 36.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
38. 38.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) using a calm voice (d) saying “I feel…”
39. 39.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
40. 40.Which of these makes a conflict worse? (a) apologising sincerely (b) finding a middle way (c) taking sides at once (d) listening without blame

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students