Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 453 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) using a calm voice (d) spreading gossip
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
3. 3.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
4. 4.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
5. 5.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
6. 6.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
9. 9.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
10. 10.Which of these helps solve a conflict? (a) shouting back (b) finding a middle way (c) spreading gossip (d) walking off in anger
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
14. 14.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) apologising sincerely (d) listening without blame
15. 15.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 1 (d) step 2
17. 17.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) focusing on the problem (d) using a calm voice
19. 19.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) using a calm voice (d) apologising sincerely
20. 20.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
21. 21.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
22. 22.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) spreading gossip (d) using a calm voice
23. 23.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
24. 24.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) using a calm voice (d) walking off in anger
26. 26.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) name-calling (d) bringing up old fights
27. 27.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 4 (d) step 3
28. 28.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
29. 29.True or false: “shouting back” helps solve a conflict. (a) True (b) False
30. 30.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) bringing up old fights (d) taking sides at once
31. 31.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
33. 33.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) finding a middle way (d) listening without blame
34. 34.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) using a calm voice (d) walking off in anger
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
39. 39.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 1 (d) step 3

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