Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 454 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
2. 2.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) listening without blame (d) spreading gossip
3. 3.Which of these helps solve a conflict? (a) focusing on the problem (b) walking off in anger (c) spreading gossip (d) name-calling
4. 4.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) shouting back
5. 5.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
6. 6.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
7. 7.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
8. 8.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
9. 9.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) focusing on the problem (d) listening without blame
10. 10.Which of these makes a conflict worse? (a) bringing up old fights (b) focusing on the problem (c) using a calm voice (d) apologising sincerely
11. 11.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) walking off in anger (d) using a calm voice
12. 12.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
13. 13.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
14. 14.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
15. 15.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
16. 16.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
17. 17.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 4 (d) step 3
18. 18.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
19. 19.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
20. 20.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) name-calling (d) saying “I feel…”
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
23. 23.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
24. 24.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
25. 25.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to understand fully (d) to waste time
26. 26.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
27. 27.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
29. 29.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) using a calm voice (d) focusing on the problem
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
32. 32.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
33. 33.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
37. 37.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) shouting back (d) bringing up old fights
38. 38.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) listening without blame (d) name-calling
39. 39.True or false: “name-calling” helps solve a conflict. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students