Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 455 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) name-calling (d) listening without blame
2. 2.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) shouting back
4. 4.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
5. 5.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
6. 6.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
7. 7.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
8. 8.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
9. 9.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
11. 11.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
12. 12.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
13. 13.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
15. 15.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) finding a middle way (d) bringing up old fights
16. 16.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
18. 18.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) spreading gossip (d) apologising sincerely
19. 19.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) finding a middle way (d) spreading gossip
20. 20.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) name-calling (d) focusing on the problem
21. 21.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 2 (d) step 1
22. 22.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) apologising sincerely (d) walking off in anger
24. 24.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 4 (c) step 1 (d) step 3
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
26. 26.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 1 (d) step 4
27. 27.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
28. 28.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) apologising sincerely (d) focusing on the problem
29. 29.🔍 Which is the odd one out? (a) name-calling (b) walking off in anger (c) spreading gossip (d) focusing on the problem
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 4 (d) step 3
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
32. 32.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
33. 33.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
34. 34.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
36. 36.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
37. 37.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
38. 38.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
39. 39.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) taking sides at once (d) focusing on the problem
40. 40.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse

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