Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 458 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) focusing on the problem (d) taking sides at once
2. 2.Which of these makes a conflict worse? (a) shouting back (b) finding a middle way (c) using a calm voice (d) listening without blame
3. 3.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) apologising sincerely (d) name-calling
4. 4.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
5. 5.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
7. 7.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
8. 8.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
9. 9.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
10. 10.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
11. 11.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) pick a winner fast (d) ignore them
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
14. 14.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
15. 15.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
16. 16.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) listening without blame
17. 17.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) bringing up old fights (d) using a calm voice
18. 18.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
19. 19.Which of these helps solve a conflict? (a) spreading gossip (b) saying “I feel…” (c) shouting back (d) name-calling
20. 20.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
22. 22.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
23. 23.True or false: “shouting back” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
25. 25.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) focusing on the problem (d) apologising sincerely
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
27. 27.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) shouting back (d) name-calling
28. 28.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) saying “I feel…” (d) name-calling
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
30. 30.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
31. 31.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
32. 32.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
33. 33.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) finding a middle way (d) walking off in anger
34. 34.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
35. 35.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) taking sides at once (d) bringing up old fights
36. 36.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
37. 37.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) shouting back (d) bringing up old fights
38. 38.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
39. 39.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
40. 40.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students