Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 459 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
2. 2.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
3. 3.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
6. 6.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
8. 8.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
9. 9.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) using a calm voice (d) walking off in anger
10. 10.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
12. 12.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) spreading gossip (d) saying “I feel…”
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
14. 14.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
15. 15.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) finding a middle way (d) bringing up old fights
17. 17.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) apologising sincerely
18. 18.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
19. 19.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 4 (d) step 2
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 2 (d) step 3
21. 21.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
23. 23.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
24. 24.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) finding a middle way (d) spreading gossip
25. 25.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 2 (d) step 1
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
30. 30.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
31. 31.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) using a calm voice (d) saying “I feel…”
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
34. 34.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) bringing up old fights (d) spreading gossip
36. 36.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
37. 37.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
38. 38.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
39. 39.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 4 (d) step 3
40. 40.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) saying “I feel…” (d) walking off in anger

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