Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 461 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
2. 2.Which of these makes a conflict worse? (a) name-calling (b) focusing on the problem (c) saying “I feel…” (d) listening without blame
3. 3.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) spreading gossip (d) walking off in anger
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
5. 5.True or false: “name-calling” helps solve a conflict. (a) True (b) False
6. 6.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
8. 8.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
9. 9.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) taking sides at once (d) listening without blame
11. 11.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) focusing on the problem (d) taking sides at once
12. 12.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
13. 13.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) walking off in anger (d) apologising sincerely
14. 14.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
15. 15.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
16. 16.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
17. 17.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
18. 18.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
19. 19.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) saying “I feel…” (d) apologising sincerely
21. 21.True or false: “name-calling” makes a conflict worse. (a) False (b) True
22. 22.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) focusing on the problem (d) finding a middle way
23. 23.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
24. 24.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
25. 25.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 1 (d) step 4
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
27. 27.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
28. 28.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
30. 30.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
31. 31.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
32. 32.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
34. 34.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
35. 35.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) focusing on the problem
36. 36.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
37. 37.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) finding a middle way (d) focusing on the problem
38. 38.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
40. 40.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3

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