Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 463 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
2. 2.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 4 (d) step 2
4. 4.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 1 (d) step 3
5. 5.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
6. 6.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
8. 8.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
9. 9.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
10. 10.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) walking off in anger (d) saying “I feel…”
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
12. 12.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
13. 13.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
14. 14.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
15. 15.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) walking off in anger (d) name-calling
17. 17.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) listening without blame (d) taking sides at once
18. 18.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) walking off in anger (d) finding a middle way
19. 19.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
20. 20.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
21. 21.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
22. 22.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.Which of these makes a conflict worse? (a) finding a middle way (b) bringing up old fights (c) listening without blame (d) saying “I feel…”
24. 24.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
25. 25.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.True or false: “name-calling” makes a conflict worse. (a) False (b) True
29. 29.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) shouting back (d) finding a middle way
30. 30.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
31. 31.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
32. 32.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
33. 33.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) shouting back (d) focusing on the problem
34. 34.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
35. 35.Which of these helps solve a conflict? (a) listening without blame (b) taking sides at once (c) bringing up old fights (d) shouting back
36. 36.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
37. 37.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) apologising sincerely (d) shouting back
38. 38.Which of these makes a conflict worse? (a) focusing on the problem (b) taking sides at once (c) apologising sincerely (d) saying “I feel…”
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
40. 40.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) listening without blame (d) shouting back

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students